Contact Us

(931) 680-1400 or  (800) 852-5136

Shelbyville (Main Office)

Email Shelbyville Office

P.O. Box 1219
Shelbyville, TN 37162

(931) 680-1400
Fax: (931) 685-4233

Lewisburg (Branch Office)

Email Lewisburg Office

P.O. Box 2093
Lewisburg, TN 37091

(931) 359-3911
Fax: (931) 359-8448

Murfreesboro (College St. Branch)

Email College Street Office

P.O. Box 330838
Murfreesboro, TN 37133

(615) 217-3240
Direct line: (615) 217-2226
Fax: (615) 217-2822

Murfreesboro (Mercury Blvd. Branch)

Email Mercury Blvd Office

P.O. Box 330838
Murfreesboro, TN 37133

(615) 217-3240
Direct line: (615) 410-2027
Fax:(615) 546-6619

Smyrna

Email Smyrna Office

P.O. Box 81
Smyrna, TN 37167

(615) 995-7070
Direct line: (615) 995-7730
Fax:(615) 995-7069

Weekend/Holiday Debit Card Support

This service allows you to speak with a Heritage South representative that can provide assistance with fraud concerns, denied transactions, or blocked states/areas related to your debit card. To reach our weekend debit card support, call 931-680-1400 during the hours listed below and press option #1.
Our weekend debit card support will be available (all times central):

  • Fridays: 6:00 P.M. till 8:00 P.M.
  • Saturdays: 9:00 A.M. till 8:00 P.M.
  • Sundays: 12:00 P.M. till 8:00 P.M.
  • Holidays*: 9:00 A.M. till 8:00 P.M.

Please Note: This service only provides support with debit card concerns and is not intended to provide other assistance such as checking your balance or applying for a loan. *Holiday support is available during all federal holidays except Christmas, New Years, and Martin Luther King Jr. Day. Holiday support hours subject to change.

Social Media

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Lost or Stolen VISA Credit Card

(931) 680-1490

Lost or Stolen VISA Debit Card

(931) 680-1400

FACTLine

The 24-hour Fast Access Credit Union Teller (FACTLine) audio response service provides you with account information and assists you with a variety of financial transactions.

(931) 680-1401 or 1-800-852-5136 option 2