Scam Alert
February 12, 2025
Update 2/17/25:
A new scam text message is circulating in our area. An example of the text is below, but the details (such as phone numbers, names, and amounts) can vary. It claims an "EXPRESS XFER" is now processing and includes a link to cancel the transfer. THIS TEXT IS A SCAM. Heritage South will never send you a link to cancel a transfer. Beware of any link you receive via text, and never click on it. Never enter your login information on a website you visit via text message links; only log in to our app or directly on our website, www.heritagesouth.org.
Please contact us if you receive a message and are unsure if it is legitimate. On a weekend or federal holiday, check your account via our mobile app or online banking to see if a transfer or charge is pending. If you see something suspicious, you can turn off your debit card using our mobile app or online banking.
Original Alert:
A phishing text scam is circulating in our area. This scam text claims to be a "FREE MSG Heritage South Community Credit Union Fraud Detection." The text lists a bogus transaction and asks you to "REPLY YES OR NO." If you reply to the message, you will receive a follow-up message saying, "REPRESENTATIVE WILL BE REACHING OUT SHORTLY TO FURTHER ASSIST!"
Please know this message is a scam and is not from Heritage South. If a scammer calls you after you reply, they will tell you they already have your private information. They then send you a link to "sign in" with your online banking username and password and ask for the one-time text message code you receive when you log in. Heritage South employees will NEVER ask you for your login information! This is a sure sign of a scam.
Please call us directly if you receive a text message that seems suspicious, uses all caps, has poor grammar, or contains suspicious links. We can verify if the message is legitimate and if your account has a problem. If you provided your personal information to a caller, please contact us immediately at 931-680-1400.