Holiday Hours

Heritage South locations will be closed on the following dates during the 2019 Holiday Season:

  • Thanksgiving Day: Closed
  • Christmas Eve: Closing at Noon
  • Christmas Day: Closed
  • New Year’s Eve: Closing at Noon
  • New Year’s Day: Closed

Debit Card Support

Our weekend Debit Card Support phone line will have special holiday hours as well. This phone line is available to help members with debit card related issues, such as fraudulent transactions or blocked states that occur on weekends or holidays. To reach the Debit Card Support, simply call 931-680-1400 when available. The special holiday hours this year are:

  • Thanksgiving Day: 4:00pm till 8:00pm
  • Saturday, December 14th: 9:00am till 4:00pm
  • Christmas Eve: 12:00pm till 4:00pm
  • Christmas Day: Closed/Unavailable
  • New Year's Eve: 12:00pm till 4:00pm
  • New Year's Day: Closed/Unavailable
  • Martin Luther King Jr. Day, January 20th: Closed/Unavailable

Why do the hours vary? We don't contract-out our debit card support; it is staffed by Heritage South employees on-call. This provides our members with the best service possible. If employees are unavailable, such as for company-wide employee training, the weekend/holiday debit card support is unavailable. We apologize for the inconvenience.